Important Updates about COVID-19 (coronavirus)
JANUARY 2021 UPDATE: The safety protocols put in place at Polytek locations have largely allowed us to service our customers without disruption over the last several months. Due to the recent rise in COVID-19 cases both nationwide and local to Polytek locations, there is increased potential for delayed order fulfillment and delivery times throughout the holiday season. We apologize for any inconvenience this may cause. The health and safety of our employees, customers, and communities remains paramount, and we will continue to make business decisions in their best interest.
Polytek® recognizes the rising concerns of COVID-19 for our customers, employees, suppliers, and communities. Our objective, today and every day, and in every aspect of our business, is to keep you safe. We are closely monitoring the COVID-19 situation on a daily basis to determine a path forward that helps us meet that objective.
All Polytek sites are currently fully operational, including Easton, PA (Headquarters), Franklin, IN, Galesburg, MI, Pomona, CA and Grants Pass, OR. As you know, there continues to be an influx of new COVID-19 information daily - we will continue to monitor and evaluate this situation closely and keep you aware of any changes.
While much of our business is conducted through email, phone and company websites, we have a small number of customers who visit our physical sites. At this time, we are restricting all visits to our sites until further notice - please call us for additional information. We are happy to assist you over the phone with order processing, technical support, and the arrangement of the shipment of your products. We have also asked that our Sales & Technical Support teams continue to limit travel.
Delivery & lead times – While we are determined to stay on schedule for all shipments, developments with COVID-19 may impact our ability to ship standard ship times.
Thank you for your patience during this time. We are proud to be your materials supplier and we strive to continue to provide excellent service as safely as possible.
The Polytek® Development Corp. Team
Including Alumilite Corp., Stone Coat Countertops, Pro Marine Supplies, Environmental Technology, Inc., BCC Products, Inc./Blehm Plastics, Raw Material Suppliers, and Incredible Solutions